Privacy Policy
This Privacy Policy explains how Investment Property Mate ("we", "us", "our") collects, uses, stores, and discloses personal information. We aim to align with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
1. What We Collect
- Account data: email address and authentication metadata if you create an account.
- Portfolio data you enter: properties, assumptions, scenarios, and notes.
- Subscription data: entitlement status and renewal state from App Store / Google Play verification.
- Support data: emails and issue details when you contact support or sales.
- Technical data: basic diagnostics, browser/app metadata, and service logs required for reliability and fraud prevention.
2. How We Collect It
- Directly from you when you use the app, create an account, import data, or contact us.
- From integrated infrastructure providers used for authentication, backup, billing, and hosting.
3. Why We Use Information
- To provide app functionality, including offline forecasting and optional cloud backup/restore.
- To operate accounts, verify identity, and prevent abuse.
- To process mobile-store subscriptions and entitlement status.
- To respond to support and security incidents.
- To improve product reliability and user experience.
4. Storage and Security
The app is local-first: portfolio data remains on your device unless you enable cloud backup. We use reasonable technical and organisational safeguards, but no method of transmission or storage is completely secure.
5. Disclosure to Third Parties
We may disclose information to service providers that help deliver the product, such as hosting, authentication, and billing providers. We do not sell personal information.
6. Overseas Disclosure
Some service providers may process or store data outside Australia. By using account and cloud features, you acknowledge that overseas disclosure may occur.
7. Access, Correction, and Deletion
You can export portfolio data from the app at any time. To request access, correction, or deletion of personal information held by us, contact us using the details below.
8. Data Breach Response
We maintain an incident response process and assess eligible data breaches under the Notifiable Data Breaches (NDB) scheme.
9. Complaints
If you have a privacy complaint, contact us first so we can investigate. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Contact
Email: admin@investmentpropertymate.com
Location: Brisbane, Queensland, Australia